Privacy Policy
Last updated: June 18, 2026
Boreal Shadow Grove respects the privacy of everyone who visits this website. This policy explains, in plain language, what information we collect, why we collect it, and what choices you have. We try to keep our data practices simple and limited to what actually helps us run the nursery and respond to inquiries.
Information We Collect
- Information you provide: When you fill out our contact form, we receive the name, email address, and any message details you choose to share with us.
- Automatically collected information: Like most websites, our server may log basic technical details such as browser type and pages visited, used only to keep the site running smoothly.
- Cookies and similar technologies: With your consent, we may use cookies for analytics and, where enabled, personalization. See our Cookie Policy for full details.
How We Use Your Information
- To respond to questions submitted through our contact form.
- To understand, in general terms, how visitors use the site so we can improve it.
- To meet legal or regulatory obligations where applicable.
We process this information on the basis of your consent (for optional cookies) and our legitimate interest in operating and improving the website and responding to inquiries. We do not sell personal information, and we keep contact form submissions only as long as needed to address your inquiry.
How We Protect Your Information
- Reasonable technical and organizational safeguards are used to protect information from loss, misuse, or unauthorized access.
- Access to any personal data is limited to those who need it to respond to your inquiry.
- If we become aware of a security incident affecting your data, we will take appropriate steps to address it.
Your Rights
- The right to ask what information, if any, we hold about you.
- The right to request correction or deletion of your information.
- The right to withdraw cookie consent at any time through our Cookie Preferences.
- The right to ask us not to use your information for a particular purpose.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may avoid filling out contact forms or any data-submitting features, and disable cookies through your browser settings (see our Cookie Policy for more details). You can also contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page, and we will process your request promptly.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised date at the top.
Privacy Policy
Boreal Shadow Grove ("we", "us") respects your privacy and handles personal information in accordance with Japan's Act on the Protection of Personal Information (APPI) and related guidelines. This policy explains how we collect, use, and protect your data.
1. Business information
Name: Boreal Shadow Grove
Address: Tateishi 2-3-9, Katsushikaku, Toukyouto 124-0012
Contact: +81 3-3904-1761 / info@borealshadowgrove.com
2. Information we collect
When you contact us or use our services we may collect your name, email address, phone number, and the content of your enquiry, only to the extent necessary and by lawful and fair means.
3. Purpose of use
We use personal information to (1) respond to enquiries, (2) provide and improve our services, (3) send you relevant information, and (4) comply with legal obligations. We do not use it beyond these purposes.
4. Sharing with third parties
We do not provide personal information to third parties without your prior consent, except where required by law or necessary to protect life, body, or property.
5. Security
We take reasonable and appropriate measures to prevent leakage, loss, or damage of personal data and supervise any contractors accordingly.
6. Your rights
You may request disclosure, correction, addition, deletion, or suspension of use of your personal information. Please contact us at the address above; we will respond promptly after verifying your identity.
7. Cookies
We may use cookies to improve usability and analyse traffic. You can disable cookies in your browser, though some features may not work.
8. Changes
We may revise this policy in line with legal changes. Revisions take effect when posted on this page.
Effective: 2 July 2026
Additional provisions
Retention period
We retain personal data only for as long as necessary to achieve the purposes of use, after which it is promptly deleted or anonymised, except where retention is required by law.
Security measures in detail
We apply organisational, personnel, physical, and technical safeguards, including access control, encryption of communications, management of handling areas, and staff training. Contractors are selected for adequate security and supervised under contract.
External services and analytics
To understand usage and improve our service, we may use third-party analytics tools. These collect information via cookies and similar technologies but do not include information that directly identifies you.
Minors
Minors should use the service only with the consent of a parent or guardian. We may carry out age verification where necessary.
Complaints and enquiries
For enquiries or complaints about the handling of personal data, contact Boreal Shadow Grove (Tateishi 2-3-9, Katsushikaku, Toukyouto 124-0012; tel +81 3-3904-1761; info@borealshadowgrove.com). We will review and respond appropriately and promptly.
Governing law and jurisdiction
This policy is governed by and construed under the laws of Japan. Any dispute relating to the service is subject to the exclusive jurisdiction of the court having jurisdiction over our location as the court of first instance.
Revisions
We review and improve this policy in line with changes to law or our services, and will give clear notice on this page of any material change.